Effective Date: July 21, 2025


At Maison Djouf, your privacy matters.

As part of that journey, we’re committed to protecting your personal information and ensuring your shopping experience with us—both in-store and online—is safe, secure, and respectful of your privacy.

Please take a moment to review how we collect, use, and safeguard your data.


About This Privacy Policy

At Maison Djouf, your privacy matters to us. We are committed to protecting your personal information and ensuring that your experience—whether shopping in-store, browsing our website, or using our mobile apps—is safe, secure, and respectful of your privacy.

This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website, mobile apps, and other online or offline services (collectively referred to as the “Services”). It applies only to data collected through our Services and does not apply to other websites or offline interactions not associated with Maison Djouf.

We encourage you to read this policy in full to understand how your information is handled. We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our Services after changes are made signifies your acceptance of those changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us at bonjour@maisondjouf.com.


What Personal Information We Collect and How We Collect It?

When you interact with Maison Djouf, we may collect the following information:

  • Personal Information: Name, email address, shipping/billing address, phone number, payment details, etc.

  • Order Information: Purchase history, product preferences, transaction details.

  • Website Usage Data: IP address, browser type, device data, pages visited, and time spent on site.

  • Marketing Preferences: Your choices regarding email communication and promotional offers.


How We Use Your Personal Information?

We use your information to:

  • Fulfill and manage orders and deliveries

  • Communicate with you about purchases, returns, or account activity

  • Offer customer support and respond to inquiries

  • Improve our website, services, and product offerings

  • Send occasional updates, promotions, or personalized recommendations (only if you’ve opted in)

  • Maintain the security and integrity of our platform


How We Use Your Personal Information?

We use your information to:

  • Fulfill and manage orders and deliveries

  • Communicate with you about purchases, returns, or account activity

  • Offer customer support and respond to inquiries

  • Improve our website, services, and product offerings

  • Send occasional updates, promotions, or personalized recommendations (only if you’ve opted in)

  • Maintain the security and integrity of our platform


How We Share Your Personal Information?

Maison Djouf does not sell or rent your personal information.

We only share it with trusted third parties when necessary to:

  • Process payments (e.g. Shopify Payments, PayPal, etc.)

  • Deliver your orders (e.g. courier and logistics providers)

  • Host and manage our online store (e.g. Shopify)

  • Comply with legal obligations

These partners are obligated to protect your data and use it only for the services we’ve requested.


Your Marketing Choices

You have the right to:

  • Access, correct, or update your personal information

  • Request deletion of your data, unless we’re required to retain it for legal or operational purposes

  • Opt out of marketing emails at any time via the unsubscribe link or by emailing us at bonjour@maisondjouf.com

 

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These help us remember your preferences, analyze traffic, and improve functionality.

You can manage your cookie preferences through your browser settings.


Data Security

We take security seriously. Your personal information is encrypted and stored securely through Shopify and our other providers. While no method of transmission is 100% secure, we follow industry best practices to protect your data.


Children’s Privacy

Maison Djouf does not knowingly collect information from children under the age of 13. If you believe we have collected such information, please contact us immediately at bonjour@maisondjouf.com


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business direction. The latest version will always be posted here with the effective date.


Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:

Maison Djouf

332 Healdsburg Ave.
Healdsburg, CA 95448

Phone: (707) 473-8773

Email: bonjour@maisondjouf.com